F.A.Q.

• Due To COVID-19 restrictions, we ask that you purchase your tickets through our Website before visiting. 
• The Digital Waiver must be completed before visiting.
• Reservations must be made prior to visiting.
• We are limiting the number of people in each 2-hour time slot to avoid over-crowding and to allow for more runs down the hill.
• For Online Tubing Tickets:
• You will receive 1 Ticket per person.
• Make sure to purchase the correct ticket for the day you would like to go tubing. Please see our Rates & Hours page for more info.
• After purchase, you will receive a confirmation email. The email will contain a PDF Ticket that you may print and bring along with you.
• In your email, you will also receive a Mobile Ticket link if you do not wish to print the PDF Ticket.
• You may forward the email or print the PDF Ticket and give it as a gift. The name on the ticket does not matter.
• You will need the PDF or Mobile Ticket at check-in. The Mobile Ticket screen is swipeable if you purchased more than 1 Ticket.
• All tickets have a 2-hour time limit.
• Online Tubing Tickets are valid for the season that they are purchased in. Typically a season is December - March.

• Due To COVID-19 restrictions, all specials must be purchased through our Website.
• The Digital Waiver must be completed before checking in.
• Reservations must be made prior to arrival.
• We are limiting the number of people in each 2-hour time slot to avoid over-crowding and to allow for more runs down the hill.
• Specials purchased through our website are one-day use for 2 or 4 people depending on the type of special you purchased.
• You will receive only 1 Ticket per special you purchase. This is because the specials are for multiple people and must all be used at the same time.
• There is no splitting an online special to use on separate days. Everyone using the special must be present the day it is being used.
• After purchase, you will receive a confirmation email. The email will contain a PDF Ticket that you may print and bring along with you.
• In your email, you will also receive a Mobile Ticket link if you do not wish to print the PDF Ticket.
• You may forward the email or print the PDF Ticket and give it as a gift. The name on the ticket does not matter.
• You will need the PDF or Mobile Ticket at check-in. The Mobile Ticket screen is swipeable if you purchased more than 1 special.
• All specials have a 2-hour time limit.
• Specials are valid for the season that they are purchased in. Typically a season is December - March.

We cannot predict our season opening date. We need several days of below-freezing temperatures (preferably 28 degrees or colder) to make snow and have it stick to the hill. Once we start making snow, we will update the Website and Facebook pages.

If there is bad weather, either too warm or too snowy and we feel we need to close the course for safety, we will announce it on the Home Page of the Website & Facebook You are also encouraged to call ahead if you are unsure of conditions.

Again, this is a weather type of situation. When it is below freezing, snow is packed, lanes are fast. After natural snowfall from mother nature, the lanes will become very slow. When it is 45 degrees in the middle of the day with the sun out, the lanes will slow down a lot. You will most likely get stuck going down. We can see conditions change almost instantly based on how many people are riding the hills and what the weather is at that moment in time! You may call or come and check out the hill conditions prior to purchase. We do not give refunds for conditions that are out of our control.

Our Outdoor Miner's Pub Restaurant is open in our pavilion. There is an additional snack bar located in the Tubing Shop Lobby for grab & go items.

Children must be at least 40” tall to ride the large hill. There is a separate kids hill available that has 4 lanes. This is perfect for younger children who want to ease into the experience. We recommend that kids are at least age 4 to go tubing. We do not allow children to ride with adults. Adults are not allowed to ride on the kids hill.

We have two tow lifts that will pull you and your tube up to the top of the hill.

You are encouraged to wear good, outdoor clothing. Warm boots, a warm coat, hat, and gloves are suggested. Snow pants are highly recommended if you will be spending the day.

Free parking is available right next to the tubing hill and clubhouse.

Only tubes provided by Iron Valley Tubing are allowed on the slope.

Most days there should be a minimal wait if any. It is typically 10 - 12 minutes between runs. This includes the ride down the hill, the ride back up on our lift, and the walk back to the top of the hill. There are certain days during the season that are busier than others. With our Reservation system now implemented, you should be able to get up to 10 runs in during your time with us.